Multichannel eCommerce

The Gravit-e platform's rich integration API and support for standard web protocols allows you to use your Gravit-e website as the starting point for a multi-channel eCommerce empire.

We have experiencing integrated multiple eCommerce brands and channels simultaneously and can produce product feeds to a wide range of standards.

We have a growing list of standard integration points as well, enabling us to launch our customers quickly on some of the largest marketplaces in the world.

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Want to find out more? Book an online demo or face to face consultation with one or our experts today.


eCommerce Telesales

The Gravit-e eCommerce platform can be used to bring your telesales and eCommerce functions together, creating a single holistic view of customer activity and allowing customers to choose their means of engaging with you on a case-by-case basis.

Our core eCommerce telesales features include:

  • Place a B2C or B2B order as MOTO (Mail Order Telephone Order) Transaction
  • Prompt operator with upsell opportunities based on the customer history
  • Full integration with the web channel, allowing an operator to pick up and complete a web transaction for the customer.
  • Access customer account details
  • Access customer order history details

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Ready to launch the next phase of your eCommerce journey? Get in touch!

Business to Consumer (B2C) eCommerce
Gravit-e Centric know that searching for the best eCommerce solution provider to support your business is a challenge. You need a platform that's flexible, scalable, reliable, and supported by a team of experts. That's why you need Gravit-e.
Business to Business (B2B) eCommerce
Too many businesses settle for a B2B website that fails to fully replicate their business rules - leaving their customers stranded, unable to transact with them online. As a Gravit-e customer, you will benefit from our rich set of business to business features and our comprehensive back office integration API, meaning your customers will be able to fully engage with you online 24x7 and putting you ahead of the competition.