eCommerce Integration - Frequently Asked Questions

When it comes to integration, we've been joining the dots for a long time...

What if my back-office isn't on your list?

No problem - we've worked with clients running bespoke back-office environments and industry-specific platforms on many occasions. Thanks to the robust and flexible nature of our eCommerce API, any back office can be integrated to a Gravit-e eCommerce website within a matter of days.  We provide full documentation, a secure test environment, and telephone support to your back-office developers and in-house team to ensure that the integration project is delivered.

Is integration in real-time?

Our integration protocol is so lightweight it can be run every few minutes to create a near real-time link between your back environment and your eCommerce website. Changes in product stock and pricing are online within minutes and orders are integrated and ready to be dispatched equally quickly.

Is integration secure?

Our integration protocol requires no inbound connections to your back office environment from your eCommerce website and all data transport is secured using SSL/TLS - the same technology used to protect credit and debit card payments.

Will integrating with Gravit-e affect my back-office support or warranty?

Integrating with a back office solution without using the proper APIs can create serious problems and can even invalidate your software warranty.

As well as creating a robust API to integrate but also protect our Gravit-e system, we understand the importance of interacting with back-office systems only through tried, tested, and approved methods. Thanks to our long-standing links with back-office providers and our growing partner network, we have access to the right technology and full accredited developers across a wide number of platforms.

Find out more...

Sage 200 eCommerce Website Integration
Developed by our partners at Prosys Computing, the leading Sage 200 business partner in Wales and the South West, our eCommerce integration to Sage 200 is second to none when it comes to performance, depth, and reliability. Covering our standard integration points and some extended functionality specific to Sage 200, your Sage 200 eCommerce integration should be fast and seamless when working with Gravit-e and Prosys Computing.
Sage 500 Integration
Gravit-e was founded inside one of the UK's leading Sage 500 resellers and our pedigree when it comes to integrating Sage 500 to eCommerce solutions is unmatched.
Quick Support

Ready to Launch?

If you're ready to start the next phase in your eCommerce journey, or you need a boost to help you reach the stratosphere, please contact us using the form below.

We're ready to help...

The important stuff:

Tell us more:

Tell us a little bit more about you and your requirements and we'll be able to tailor our response to your precise needs.

I'd like a demo of Gravit-e.
I'd like a free audit of my website and SEO.
I need to integrate my website and back office systems