The team at Gravit-e have created a next generation e-Commerce solution platform that combines the easy of use and conversion-centric methodologies of a Business to Consumer e-Commerce (B2C) site with the business integration of a Business to Business e-Commerce  (B2B) transaction environment.

We call this environment "Business to All" or "B2A". The key features of this environment are

The Virtual eCommerce Solution Salesman

Gravit-e’s rich content management framework allows you to create detailed product descriptions including downloads, specifications and streaming media. Gravit-e's “Virtual Salesman” uses this information to automatically create up-sells, cross-sells and special deals for your customers, increasing the total order value.

The Virtual eCommerce Solution Marketer

G-e’s “Virtual Marketer” can integrate these rich products into shopping comparison sites such as ShopZilla and Google drawing more customers direct to your site, increasing your web traffic. A great aid to any eMarketing Consultancy drive, or Search Engine Optimisation Service.

The Virtual eCommerce Designer

Gravit-e’s “Virtual Designer” will automatically build product navigation, search and category pages based on your product data enabling your customers to find what they want, when they want it, to maximise conversion rates.

The Virtual eCommerce Account Manager

Gravit-e’s “Virtual Account Manager” allows customers to track any and all orders, even orders not placed over the web and access copy invoices. Customer can also update account and address details and contact you with messages that can be integrated directly into your CRM system. This provides your customers with engagement 24/7 and reduces the cost of account management allowing you to focus on adding value to the relationship with your customer not just maintaining it.

The Virtual eCommerce Buyer

Gravit-e’s “Virtual Buyer” integrates with your back office system to create purchase orders in response to customer orders based on your buying rules. By understanding your lead times and existing purchase orders the virtual optimises the supply chain and ensures that your website never says “out of stock” again.

The Virtual eCommerce Credit Controller

Gravit-e’s “Virtual Credit Controller” protects your business by ensuring that customers operate within their pre-defined credit limits and monitors customer account status. Customers can also settle their accounts online by credit card at any time of day or night meaning you’ll never lose the cheque in the post again.

The Virtual eCommerce SEO Consultant

Gravit-e’s “Virtual SEO Consultant” monitors your site daily to check search engine position, the status of your cost per click advertising campaigns and analysis search engine trends. This enables you to track the positioning of your site and ensure that your content is optimised to the very latest best practice. The Virtual SEO consultant can also monitor your online competitors who may be different to your normal competitors ensuring that you always know the competition is doing.

The Virtual eCommerce Webmaster

Gravit-e’s “Virtual Webmaster” observes the status of your site and the back office integration to maximise up-time and alert the Gravit-e team to issues before they become problems. The internet never sleeps nor should your eBusiness or the systems that power it.

The Virtual eCommerce Support and Operations Team

Gravit-e’s “Virtual Operations Team” integrates orders from your website directly into your back office system without delays. This real time integration eliminates manual re-keying between the placement of the order on your website and the pick and dispatch process. Automatic stock allocation interacting with the gravit-e’s “Virtual Buyer” enables you to fulfil your customer website orders without introducing new workflows into your business ensuring you can deliver on the promises of your website.

Gravit-e additionally specialise as a Sage eCommerce integrated Solution, and a Nav eCommerce integrated provider.