All business would like to increase the average order value and improve their customer experience and retention....we also know that you would like to take cleared funds earlier...who doesn't?
Ever since its launch, the Gravit-e platform has continued to evolve and is a sophisticated business critical system that now sits in the heart of our customers businesses.
Gravit-e B2B solutions help customers increase their sales by offering them the flexibility to up sell and cross sell products and services in the same way as B2C customers.
With Gravit-e, your customers can securely log-in to their account to see invoice and order history, news, events and latest products. Their my account view can show a list of everything they have previously ordered and raises the question of "how many of each would you like to order this time?" Better still, while you have their attention, why not tell them when you believe they are getting low of certain items and offer to replenish?
Launching new products and ranges can be simplified and receiving a new sale following the launch of a new product, range or service could be instant!
News, event and reviews on the web will help push your key messages out to your customers and new prospects. Then, by controlling the traffic back into the website, or your customer's personalised dashboard, it will give you priceless statistics on performance and give everybody a better customer experience.
Profiling your customer base by the way they interact and purchase from you can help you understand their needs more - if customers are on your site out of hours, it probably means they would like to engage with you out of hours - the website can support this and give them the service they want 24/7.
Whatever the size of the project, the Gravit-e platform can scale. Whether your project requires a standalone website or a fully integrated solution, Gravit-e have the fit for the solution and budget.
B2B e-commerce is more than a simple order pad! Meet us ASAP.
